Effective Date: 06 April 2025
At AKLU, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from https://aklu.in (hereinafter referred to as “we,” “our,” “us,” or “AKLU”).
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services to you.
a) Personal Information
When you place an order or register on our website, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (processed via secure third-party gateways)
b) Non-Personal Information
We may also collect information that does not directly identify you, such as:
- Browser type and version
- Device type and operating system
- IP address and location
- Pages viewed, time spent, and clicks on the site
2. How We Use Your Information
We use your information for the following purposes:
- To process your orders and deliver products
- To communicate with you regarding your orders, offers, and updates
- To improve our website’s functionality and user experience
- To prevent fraud, unauthorized access, or illegal activity
- To comply with legal obligations
3. Sharing of Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following cases:
- Service Providers: With trusted partners like payment gateways, delivery providers, or hosting services to complete your orders and maintain the platform.
- Legal Compliance: If required by law, we may disclose your information to regulatory authorities or law enforcement.
- Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred, but you will be notified in such events.
4. Cookies and Tracking Technologies
We use cookies and similar tracking tools to:
- Understand how users interact with our site
- Save your preferences for future visits
- Enable features like login sessions or shopping carts
You can manage your cookie preferences through your browser settings, but disabling cookies may affect your experience on our website.
5. Payment Security
All transactions are processed through secure payment gateways like Razorpay, Paytm, or others. We do not store or have access to your full card details.
Our website uses SSL (Secure Socket Layer) encryption to protect your data during transmission.
6. Data Retention
We retain your information only as long as it is necessary to:
- Complete the transaction
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
After this, the data is either securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access your personal data
- Request correction or update of your information
- Request deletion of your data (subject to legal retention rules)
- Opt out of promotional communications
To exercise these rights, please contact us at Customer.support@aklu.in
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If we become aware of any such data, we will delete it immediately.
9. Third-Party Links
Our site may contain links to external websites. We are not responsible for the privacy practices of those websites. Please read their privacy policies before sharing any information.
10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. All changes will be posted on this page with the updated Effective Date. Please check back periodically for any updates.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:
📧 Email: Customer.support@aklu.in
🌐 Website: www.aklu.in
📍 Location: Mumbai, Maharashtra, India
Thank you for trusting AKLU. Your privacy is always our priority.